Overview

Welcome to SaveHayat. By accessing or using our platform, you agree to be bound by these Terms of Service. SaveHayat is a sustainability marketplace connecting supermarkets, shops, individuals, and charities to reduce food waste and promote environmental responsibility.

• These terms govern your use of our mobile application, website, and all related services.
• If you do not agree to these terms, please do not use our platform.

User Obligations

As a user of SaveHayat, you agree to:

• Provide accurate and truthful information when creating your account
• Maintain the security and confidentiality of your account credentials
• Use the platform only for lawful purposes and in accordance with these terms
• Not engage in fraudulent activities or misrepresent products or donations
• Respect the intellectual property rights of SaveHayat and other users
• Comply with all applicable local, national, and international laws

Donations and Transactions

SaveHayat facilitates the donation, sale, and redistribution of food and non-food items. Users understand that:

• All donations are voluntary and made at the donor's discretion
• SaveHayat does not guarantee the quality, safety, or condition of donated items
• Recipients are responsible for inspecting items before acceptance
• Transactions involving payment are subject to our payment processing terms
• Tax receipts for donations are provided where applicable and legally required
• QR code verification is required for all pickups and handovers

Data Use

SaveHayat collects and processes personal data to provide our services. By using our platform, you consent to the collection, use, and sharing of your data as described in our Privacy Policy.

• We are committed to protecting your privacy and complying with GDPR, CCPA, and other applicable data protection regulations
• Your data may be used for analytics, personalization, ESG reporting, and platform improvements
• You have the right to access, download, and delete your data at any time through your account settings

Liability & Disclaimers

SaveHayat provides the platform "as is" without warranties of any kind. We disclaim all liability for:

• The quality, safety, or legality of items listed on the platform
• The accuracy of user-provided information or product descriptions
• Any disputes between users regarding transactions or donations
• Loss or damage resulting from the use of our platform
• Interruptions or errors in service availability
• Users agree to indemnify and hold SaveHayat harmless from any claims, damages, or expenses arising from their use of the platform or violation of these terms

Contact Information

If you have questions about these Terms of Service, please contact us:

• SaveHayat Contact Team
• Email: contact@savehayat.com
• Phone: +971 585519999
• By using SaveHayat, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.